Frequently Asked Questions

The Lawrence is pleased to welcome back Members, friends, neighbors, and all of our visitors. 

In light of COVID-19 and associated precautions, we have prepared this informational page to address frequently asked questions and concerns. If you have additional questions, please contact us.

Frequently Asked Questions

What do I need to know about purchasing tickets?

We are now requiring that you purchase your tickets in advance, through our website (even if you have a membership which allows you free admission).

Tickets are timed. Please arrive within 60 minutes after the beginning of your check-in time.

Can I buy tickets at the door?

If you are eligible for free admission through Museums for All, active military duty status, or UC Berkeley affiliation, you can get your ticket at the door.

If you are paying for a ticket, or are eligible for free admission through Membership,and arrive without a reservation, we cannot guarantee that we will have tickets available.

What should I do if I am not feeling well?

If you are not feeling well, please stay home. We are glad to exchange your tickets for another day if you have to cancel because of illness. 

What is The Lawrence doing to ensure the upkeep of safety and hygiene?

Exhibits and public spaces are sanitized regularly. We have hand sanitizer widely available and several places where guests can wash their hands. We’ve upgraded our air filtration to hospital-level quality. Please note our air system uses 100% outside air with no recirculation. (This also means if it’s cold outside, it’s cold inside, so dress for the weather!)

Staff are required to take a daily health screening, wear face coverings, and wash and sanitize their hands throughout the day to ensure safe interactions with staff and visitors.

Will I need to wear a mask when I visit?

Yes. To protect our youngest visitors, masks are required indoors for all visitors age two and above, regardless of vaccination status. Please wear a mask that fully covers your nose and mouth while inside. We can provide you with a mask at the front desk should you arrive without one. You may temporarily remove your mask to eat or drink in one of the designated areas. Eating and drinking are permitted only in designated areas (outdoors, and in our lunchroom). 

Is the planetarium open?

Our planetarium is currently closed for renovations.

Is the Animal Discovery Room open?

The Animal Discovery Room has limited hours (Selected days only, 11:30 a.m. to 1:00 p.m.). However, you can meet one of our Animal Ambassadors daily at 11:00 a.m.

Is the 3D Theater open?

Yes! Find out what’s playing.

How crowded will The Lawrence be?

We are limiting capacity with timed ticket reservations, in order to maintain the health and safety of visitors and staff. 

Is the Discovery Store open? 

Yes, the Discovery Store will be open.

Is the Bay View Cafe open?

Our Bay View Cafe is currently closed. A limited selection of snacks and beverages will be available for purchase at the Discovery Store. Due to masking requirements, eating and drinking are permitted only in designated areas (our lunchroom, and outside).

Are group sales or field trips packages available?

Yes, please contact for more information.

Where can I find additional help on site at The Lawrence?

Feel free to approach any staff member or head to the front desk for assistance.