Clerk/Cashier

Come work at The Lawrence Hall of Science as a Clerk/Cashier! Sell museum admission, books, toys, science kits, grab-and-go food items, movie tickets, planetarium shows, and memberships. Follow cash handling and payment procedures. Accurately operate cash register. Provide a high level of customer service and communicate products and experiences to on site and remote customers. Data entry, routine shipping and receiving, and other general administrative tasks required.

Responsibilities

Cashiering 

  • Sell museum admission, books, toys, science kits, grab-and-go food items, movie tickets, planetarium shows, and memberships (depending on retail environment).
  • Follow cash handling procedures as outlined in the University of California Business and Finance Bulletin BUS-49 and departmental and campus cash handling policy.
  • Follow proper cash handling and other payment options procedures including: custody of daily money drawer, record and reconcile sales on designated forms, secure sales and credit card receipts.
  • Accurately operate the electronic point-of-sale (cash register), including: count customers’ change, provide receipts, correctly process on-line card transactions, ask supervisor for change in a timely manner to meet customer demand. 

Customer Service

  • Have knowledge of and be able to communicate all products and experiences to on site visitors and also to remote customers.  
  • Provide a high level of customer service, including resolving minor customer service problems according to predetermined protocols.

Administrative Projects

  • Data entry for membership applications.
  • Routine shipping and receiving.

Financial reconciliation

  • General administrative tasks.

Other duties as assigned by a supervisor.

Required Qualifications

  • Customer service experience.
  • Excellent verbal and written communication skills.
  • Enthusiastic about the job, and strong service orientation.
  • Track record of being highly reliable. 
  • Attention to detail.
  • Ability to work weekends and holidays required.

Preferred Qualifications

  • Cashiering experience in a retail store, food service, museum or other attraction is desired.