Q: When I buy a membership, when can I begin to use it?
A: Your membership is valid from the time of purchase and may be used immediately for access to the Hall. If you purchase your membership at the museum, you will receive a temporary membership card immediately.
Q: How do I know when my membership expires?
A: Your expiration date of membership will be printed on your Member cards. A membership to the Lawrence Hall of Science is valid for one full year. As your expiration date nears, you will receive renewal notices from us via mail and email, highlighting some of our upcoming events and exhibits.
Q: Can Member children come without a parent?
A: All children 17 and under visiting the Hall must be accompanied by an adult. Member children must be accompanied by one of the adults named under their membership.
Q: Can I let my relatives or neighbors use my membership?
A: No. Memberships are nontransferable and can be used only by the individuals listed on the Member cards.
Q: I would like to buy a gift membership for someone. How can I do this?
A: See the Gift Membership page for more information on gift memberships.
Q: How long will it take to receive my Member cards?
A: Permanent Member cards are mailed to you within 7–10 working days of purchase. If you purchase your membership at the Visitor Services Desk or in the Registration Office, you will receive a temporary Member card valid for 60 days. If you have not received your cards after approximately three weeks of purchase, please contact the Membership Office at 510-642-1838 or email us at firstname.lastname@example.org.
Q: How many Member cards will I receive?
A: One card for Friend memberships; two cards for Family level; and four cards for Family Premium levels and above.
Q: Am I able to use my membership without showing the card?
A: While we strongly suggest having the card with you on your visit, you may enter the museum without your Member card. Please be prepared to show a picture ID at the Visitor Services Desk, and your current membership and level will be verified.
Q: My card has been lost/stolen. What should I do?
A: The replacement fee is $5 per card. Please contact the Membership Office at 510-642-1838 or email email@example.com for more information. Replacement cards may also be requested and paid for at the Visitor Services Desk.
Q: How can I update my mailing or email address?
A: If you have recently changed your address, please contact the Membership Office at 510-642-1838 or email us at firstname.lastname@example.org with your new information and we will be happy to update your record.
Q: How can I find out about Members-only events?
A: Our events are announced on our website and through emails to all Members.
Q: How do I get my Members-only discount on camps, classes, and birthday parties?
A: Discounts on camps, classes, and birthday parties are available for Family and higher level memberships. Contact the Registration Office at 510-642-5134 for more information on registering.
Q: Is my membership tax-deductible?
A: Yes, your purchase of a Hall membership is recognized as a charitable donation for federal and state tax purposes. Memberships are tax deductible to the extent allowable by law. Our website, brochures, and receipts specify the amount of each level that is tax deductible, and your receipt will bear our tax ID number. Please contact the Membership Office at 510-642-1838 or email us at email@example.com if you need a copy of a tax letter (note whether you would like your letter sent via email or regular mail). Please consult your tax adviser for specific advice.
Reciprocal Membership Programs
Q: Can I use my membership to get a discount at other museums?
A: Yes, we are part of the Association of Science & Technology Centers' (ASTC) Passport Program, which offers free or reduced reciprocal admission to our Members when they travel to museums around the world. All Members of the Hall are eligible to participate in the ASTC reciprocal program. Visit our Benefits and Levels page for more information. Also, at Family Premium levels and above, Members receive 50% off general admission for up to 6 people at almost 200 reciprocal children's museums throughout the U.S. and Canada, through the Association of Children's Museums (ACM) reciprocal program.
Q: I am a member of a reciprocal museum. What do I need to enter your museum?
A: If you are a member of a reciprocal museum and are planning to visit the Hall, you will be given ASTC admission discounts for your membership level. ACM reciprocity admits up to 6 people for half price if your membership is with a partner center within 90 miles of our center; or free, if it is further than 90 miles. You must have your membership card. Stop by our Visitor Services Desk or call 510-642-5132 for more information.
If you have questions not answered above, email the Membership Department or call us at 510-642-1838.